(a) how we gather, process, and use personal data (also called “personal information”) that we collect, through our websites and any related documentation, equipment, services, products, or data distributed to you, along with any future amendments, updates, or upgrades (collectively, “our services”) and
(b) what we do with the personal information we obtain. In future this may include information gained from the provision of stand-alone applications, web-based software, and mobile solutions.
When you use our website and services, we understand that you trust us to keep the personal information that we collect and process secure and safe. We have adopted the following nine Key Privacy Principles, which guide our approach to how we use your personal information:
We collect and process the following types of information: (collectively known as “Customer Data”)
We collect data that you expressly provide, for example, any information you provide when you register an enquiry or request contact from us. You can elect to register to receive future information or complete a contact form to request us to engage with you. Alternatively, you can browse and use our website features without registering.
Like all website information requests, if you register for future information or make an enquiry, you will be asked to provide us with certain personal information, such as your name, email, and other contact details. We only ask for basic information that is explicitly related to the purpose, i.e., if you register for future information, you will be expected to provide means for us to communicate to you.
Additional fields may be added to the registration forms in future as our services and information needs evolve, however, mandatory, and optional fields will always be clearly marked. When we request information from you, we will always tell you why we need it and, if the information is optional, offer you the choice not to provide it.
All data will be treated as confidential information and will only be used for the purpose set out above.
We process Customer Data:
We keep your information private, and we do not sell your personal information. However, in the following limited circumstances it may be necessary to share your information with third parties for specific defined business purposes:
We may share anonymous information (all personal data removed) for site administration, analytics, advertising, and promotional purposes. For example, we may share anonymous information on the number of visitors to our website or interest on a particular subject matter or anonymous demographic information on the number of visitors from a geographic region. We may share this information with our affiliates, agents, service providers and current and prospective business partners for such purposes. We may also aggregate data to enable research or analysis so that we can better understand and serve you and others. Although this aggregated data may be based in part on personal information, it will not personally identify you.
We keep personal data for so long as is necessary (according to law) given the purpose for which it was originally collected or lawfully further processed beyond expected durations.
If you have signed up to receive information or have requested contact from us, we store your Customer Data for the duration of your relationship with us. We do this to provide you with our information and keep you informed as per your preferences.
In accordance with UK (United Kingdom) Law, we allow you to make a request to delete your Customer Data at any time by either sending us an email or sending us a request through our website. It takes us a minimum of 30 days to remove your personal information from our systems from the date we receive your written request.
Please note that while we endeavour to honour all requests to the extent that we can within the limits of technical capabilities. We may retain personal information for a longer period if we are required to do so by specific laws, for example, your details may be embedded in financial records that we are obligated to retain for audit and legal purposes. Where instances of this kind of constraint is encountered, we will inform you of such.
While we take these steps to maintain the security of your information, you should be aware of the many information security risks that exist and take appropriate care to help safeguard your information. Whenever you give out personal information online, that information can be collected and used by people you do not know. We cannot guarantee the security of any information you disclose online, and you make such disclosures at your own risk.
The nature of the internet means that we cannot guarantee the security of the information you transmit to us electronically, and any transmission is at your own risk. We deploy appropriate technical and organisational security measures in the storage and disclosure of your personal data to try to prevent unauthorised access or loss.
Please be informed that the level of data protection as currently applied and enforced in countries outside the UK and the European Union does not conform to the level of data protection for personal data currently applied and enforced within the UK & European Union. Any transfer of personal data between Modulous entities outside the UK & European Union will be based on the United Kingdom Data Protection Laws & European Commission’s Standard Contractual Clauses.
We operate in accordance with European (EU) and United Kingdom Data Protection Laws, including the rules set out in the EU General Data Protection Regulation (GDPR). You enjoy several rights under data protection law. These include the right to access, and in some circumstances to amend and delete, your personal information.
You can access, amend, or delete much of your personal information and delete your account by emailing us at email@example.com or by sending us a request through of our website.
If you have any questions about your rights, please email us at firstname.lastname@example.org.